How do I reset my password or retrieve my username?

Using the StoryCorps App: To reset your password on the App, tap the main screen to log in. At the bottom of the next screen, press “Send me a password recovery link” and you’ll be redirected to our “Reset Password” page. Press “Reset Password,” and we’ll email you a reset link immediately that will let you log in to your account. 

Using the Online Archive: To reset your password, visit archive.storycorps.org/login/ and click on "Log In", then "Sign In" and lastly "Forgot Password." We'll email you a reset link immediately and you'll be able to log into your account.

The password reset email will include your username.

Need additional help? Try this step-by-step walk through of resetting your password:

 

6 STEPS

1 The first step is to open StoryCorps Archive and click Log In

Step 1 image

2 Scroll down and click Sign In

Step 2 image

3 Scroll down and click Forgot Password?

Step 3 image

4 Type Username or E-mail

Step 4 image

5 Click Reset Password

Step 5 image

6 That's it, you're done! You should receive an email prompting you to reset your password.

Step 6 image

Here's an interactive tutorial

https://www.iorad.com/player/1674940/archive-storycorps-org--How-to-Reset-Your-Password

 

If you experience any difficulties attempting to reset your password, please submit a request.

Was this article helpful?
3 out of 7 found this helpful