Problems Logging In

Customer Support -

If you experience problems logging in via the app, we recommend you troubleshoot your account issue via the website, StoryCorps.mePlease note that you must use your username to log in, not your email address.

To reset your password, click the Forgot Your Password link on the Sign Up page. You should receive an email with a link to reset your password. If you do not receive an email, please check your spam folder.

If you still experience issues logging in, please send us an email at When you contact us, please be sure to let us know whether your issue is on the app, the website, or both. Also be sure to tell us your user name and email address with which you created your account.

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