If you experience problems logging in via the app, we recommend you troubleshoot your account issue via the website, archive.storycorps.org.
To reset your password, click the "Forgot Your Password" link on the Sign Up page. You should receive an email with a link to reset your password. If you do not receive an email, please check your spam folder.
If you still experience issues logging in, please send us an email at firstname.lastname@example.org. When you contact us, please be sure to let us know whether your issue is on the app, archive.storycorps.org, or both. Also be sure to tell us your username and the email address with which you created your account.