The StoryCorps App [Version 1] was launched in 2015 with the support of the TED Prize and the John S. and James L. Knight Foundation. Since then, we have developed a new app to keep up with ever-changing technology. Our new App will be launching on July 11th, 2022 and you can access FAQs and troubleshooting here.
Unsure which version of the app you are using? You can tell in a glance:
|StoryCorps App Version 1||NEW StoryCorps App Version 2|
|If you are using the StoryCorps App Version 1, please use the information provided below for any needed troubleshooting.||If you are using StoryCorps App Version 2: congratulations! You are using the newest version! For support, please explore the App section of our Help Center here.|
Our ability to provide support on Version 1 of the StoryCorps App is limited, and we strongly encourage our users to StoryCorps App Version 2. For many users, this may happen automatically! If you're ready to update, go to your device's app store, search for the StoryCorps App, and select update.
If you are unable to upgrade to StoryCorps App Version 2 we have preserved the old troubleshooting guides. Please use the resources below for assistance:
Recording with the StoryCorps App [Version 1]
StoryCorps App FAQ [Version 1]
StoryCorps App Troubleshooting [Version 1]
If you are experiencing issues with any of the articles above, please let us know at firstname.lastname@example.org (and be sure to mention that you are using StoryCorps App Version 1).