How do I reset my password using the StoryCorps App?

In 2022, we launched a new version of our App, this article relates to the latest version. To figure out which version you’re on or get help for Version 1, check out this article!

To reset your password via the StoryCorps App: 

  • Open the StoryCorps App.
  • Scroll down and press “Forgot Password.” You’ll be redirected to our “Reset Password” page.
  • On this screen, enter your email address and click “Reset Your Password.” We’ll immediately email you a reset link that will let you log in to your account. 
  • Check your email and follow the instructions to reset your password.

Need more help? Try the step-by-step guide below:

Tutorial Link: https://ior.ad/8jxZ

4 STEPS

1. Open the StoryCorps App.

Step 1 image

1b. Drop

Step 1b image

2. Scroll down and press “Forgot Password.” You’ll be redirected to our “Reset Password” page.

Step 2 image

3. On this screen, enter your email address and click “Reset Your Password.”

Step 3 image

4. We’ll immediately email you a reset link that will let you log in to your account.

Check your email and follow the instructions to reset your password.

Step 4 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1981767/How-do-I-reset-my-password-using-the-StoryCorps-App--

Still have questions? Submit a request to our support team here.


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