The StoryCorps App, StoryCorps Connect, and StoryCorps Archive
How-to guides and technical troubleshooting for our App and web-based tools
StoryCorps Connect: How-to's and general questions
- What do I (and my interview partner) need to record with StoryCorps Connect?
- How do I delete an interview draft from my profile?
- Before you record with StoryCorps Connect: Tips for a trouble-free recording
- How do I record an interview remotely using StoryCorps Connect?
- Troubleshooting Tips – StoryCorps Connect
- Why does StoryCorps Connect ask for access to my webcam and my microphone?
Using the Online Archive
- What should I do if my interview is labeled "Failed" in the online archive?
- Can I create a playlist or a collection of interviews?
- How do I save my favorite interviews in the archive?
- Do I have to use Facebook to create an account?
- How do I create a new account?
- What's the difference between recording at a StoryBooth and recording with the app or StoryCorps Connect?
The StoryCorps App: General Questions and How-To's
- Before you record with the StoryCorps App: Tips for a trouble-free recording
- After you record with the StoryCorps App: Tips to ensure your interview is preserved and easy to find
- Recording Safely with the StoryCorps App
- How many participants can each App interview have? Is there a maximum?
- How long can interviews be on the StoryCorps App?
- Can I create and save a list of custom questions before I record an app interview?
StoryCorps App Technical Support
- Troubleshooting tips - StoryCorps App
- How do I download the StoryCorps App?
- I'm having difficulty uploading my StoryCorps App interview to the archive
- My StoryCorps App interview seems to have disappeared from my device
- How do I export my StoryCorps App interview from my device to a computer without publishing it on the StoryCorps Archive?
- Problems logging in
Privacy and Sharing
- If I record an interview with the StoryCorps App or StoryCorps Connect, does that mean anyone around the world can listen to it?
- Do I have to share my interview?
- Are there different privacy and sharing options?
- How do I update my privacy settings?
- How do I share my StoryCorps interview with family and friends?
- Is there a way to share a private interview?
Communities
- What is a community?
- How do I join a community?
- How do I submit interviews to a community?
- How do I create a community?
- What is the difference between an owner, moderator, and member?
- What are the moderation options for communities?